Quick Answer: Can I Cancel My Virgin Media Contract Due To Price Increase?

How long is Virgin Media contract?

Our standard offers are available with a fixed term contract of 9, 12, 18 or 24 months, depending on the bundle or offer you’ve chosen.

If you’re settled where you are and you don’t plan to move home, this type of contract may work best for you..

Can I freeze my Virgin Media account?

You can’t freeze your account, you either keep paying our pay the early exit fees as per the T&C’s of the contract you agreed to. Cancelling your direct debit will just result in a debt building up and damage to your credit file.

How do I end my contract with Virgin Media?

All you need to do is call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. Call 150 from your Virgin Media telephone or call 0345 454 1111 from any other phone to cancel. For more information, do check out our Virgin Media customer service numbers page.

Can you cancel Virgin Media at any time?

– You can cancel this agreement at any time by giving 30 days’ notice. – If you cancel this agreement before the minimum period has finished (and not during the cooling off period) you may have to pay an early disconnection fee. We will tell you how much this will be before you cancel.

How long after leaving Virgin Media Can I rejoin?

12 monthsSwitch and switch back Virgin Media told us a new customer is somebody who has not subscribed to their services for at least 12 months. After that period they’re fully eligible for new customer deals. Sky also say that to count as new, customers must not have been in receipt of any services for at least 12 months.

How can I cancel my broadband contract?

The contract with your broadband provider must be fair. You have the right to cancel your contract at any point – though in some circumstances you’ll need to pay a fee. All broadband providers must be signed up to an Alternative Dispute Resolution (ADR) scheme, who you can contact if a dispute is dragging on.

Can I cancel Virgin media if they increase price?

Under rules set by the telecoms regulator Ofcom, customers can cancel their contract without penalty with 30 days’ notice if price rises cause “material detriment”. This is generally interpreted as price hikes exceeding the Retail Price Index, which is around 3%.

How can I cancel my Internet contract without paying?

If the contract for your broadband deal differs from what you agreed with the salesperson, you should be able to cancel the contract without having to pay a penalty. First make a formal complaint to your broadband provider claiming misrepresentation.

Does requesting a PAC code cancel contract?

If you want to end your contract but keep your number, we’ll give you a PAC code to give to your new network. The code will be valid for 30 days. If you use it to switch to a new network, your contract with us will be cancelled once the switching process has completed.

How much does it cost to cancel Virgin Media contract?

Cancelling Virgin Media broadband and TV at the same time If you have both Virgin Media broadband and TV in a bundle, it’s double trouble. Cancelling your services means paying a ‘disconnection’ fee of 80-100% of what remains on your contract including both services.

How can I get out of my Virgin Media contract without paying?

‘ If you are a Virgin customer and you are out of contract, you’re free to leave at any point and just need to give 30 days’ notice. As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider.

How do you find out when my Virgin Media contract ends?

Check your Virgin Media contract statusLog in to your Virgin Media account.Select ‘My Account’.Select ‘Check your contract details’. You’ll find your end date here.

What happens if I cancel my Virgin Media contract?

You may be charged if you’re leaving within your contracted period 1. You may be charged if you’re leaving within your contracted period. If you decide to leave within your minimum contract period, you may be charged outstanding line rental or monthly charges to the end of the contract.

What happens if you don’t pay Virgin Media bill?

We always ask that you pay your bill on or before the payment due date, which you can find at the top right corner of your bill. If you don’t pay your bill by the payment due date, we may charge a late payment fee of £7.50 to your account, and you could find that we’ve restricted your services, too.

Can I cancel my phone contract without paying?

If you’ve signed up for your contract online or on the phone, it’s subject to a cooling-off period under the Consumer Contracts Regulations . These regulations give you the right to cancel within 14 days without paying a penalty. The 14-day period starts running the day after you make the purchase.