Quick Answer: Will Apple Give Me A New Phone If Mine Is Broken?

How do I send my iPhone to Apple for repair?

Apple RepairSend your product to Apple.

Online or over the phone, we’ll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment.

Find an Apple Authorized Service Provider.

Visit a Genius at an Apple Store..

Does Apple replace iPhone with new or refurbished?

Apple – Only sell refurbished phones for low prices. As for a replacement, they do NOT give you refurbished phones, nor are they new. The replacement phones specifically built for being used as replacements, meaning they are new.

Can Apple tell if I dropped my iPhone?

They will look for broken glass and frame damage and water damage stickers. They have no special diagnosis software. So if it looks beautiful then it’s in warranty. If it looks scuffed up or any cracked glass then it is not in warranty.

Can I trade in my iPhone if its cracked?

An iPhone with a broken screen doesn’t have any value for Apple trade-in. It can only be recycled for free. The trade in value for Apple goes to nothing if there’s a crack. Some phones still have a resale value even with damage but that is usually a much newer model and depends on the extent of the damage.

How do I claim my $25 from Apple?

How to Claim Your $25 from the iPhone Batterygate SettlementFrom the settlement page, click Claim Form Online.Find your iPhone’s serial number under Settings > General > About > Serial Number.If you no longer have your phone or can’t find your serial number, you can look it up by entering your Apple ID, the device type, and your name and address.More items…•

Does Apple fix screens for free?

If you are still under AppleCare, AppleCare+, or the 1 year manufacturer’s warranty and you have a broken screen AND another issue that is covered under warranty, Apple will actually replace your device for free — IF the other issue is not in any way connected to the screen break.

Will Apple give me a replacement phone?

Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you a replacement iPhone before you return your product to us. We’ll include packaging to return your damaged or non-working product. Contact Apple to make an Express Replacement Service request.

Does Apple accept broken phones?

Now Apple Stores can give credit for iPhone 5s and iPhone 6/6 Plus phones with cracked screens or damaged or broken buttons or cameras “within reason,” according to tech site 9to5Mac. … 9to5Mac says that in the next few weeks, all Apple stores will offer plastic screen protector installation.

What is a replacement phone?

A replacement unit is just that – a service unit used to replace a device. Every company sets aside some proportion of production as service units right from the factory, to provide stock for warranty replacements.

How can you tell an iPhone has water damage?

You can tell if your iPhone has water damage by removing the SIM tray and looking for a red color inside the SIM card slot. If it’s red, that means the Liquid Contact Indicator (LCI) has been activated and there is water damage. It should appear white or silver if there is no damage.

What do I do if I dropped my iPhone in the toilet?

What to do if you drop your iPhone in waterTurn it off immediately. Power off your iPhone as soon as possible. … Take your iPhone out of the case. Take your iPhone out of its case to make sure it’s totally dry. … Ease liquid out of the ports. … Remove your SIM card. … Wait for your iPhone to dry.

Can I trade in a phone with a cracked back?

Examples of smartphones you can’t trade in Physical damage -If your phone has physical damage, like a cracked screen or missing buttons, you can’t trade it in.

Does Apple give free replacement phones?

Battery replacement If your battery has an issue that’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, we’ll service your iPhone at no additional cost.

Can you exchange your old iPhone for a new one?

Apple’s iPhone Trade-Up Program Apple provides a simple way to exchange your old iPhone for a new one. … You can mail in your old device for a gift card that you can use at Apple online or at a retail store near you to put toward your new iPhone or any store purchase. You don’t even need to trade in an iPhone, either.